Booking terms & conditions

The following terms and conditions apply to all passengers booking with Alicante Private Transfers; by placing a booking with us you accept to be bound by these terms. Spanish Law governs these terms and conditions, and as such any dispute between you and Alicante Private Transfers shall be subject to the jurisdiction of a Spanish Court.

Alicante Private Transfers

Alicante Private Transfers is the Internet trading name of Angel 25 Tour S.L. whose registered address is:

Angel 25 Tour S.L.
Calle Mare Nostrum 3 Bajo Izquierda.
Altea 03590
Alicante Spain.
Registered Company Number CIF: B 54020920.

Full payment is required at the time of booking. Once payment has been received you will receive a transfer voucher at the e-mail address given on the booking form. The transfer voucher must be presented to the Alicante Private Transfer driver on your arrival.

Amendments and Cancellations

All amendments and cancellations must be sent to


  • Amendments received up to 7 days before arrival:
  • Amendments received within 7 days of arrival:
    30 Euros / 25 GBP per booking


  • Cancellations received up to 30 days before arrival:
    30 Euros / 25 GBP per booking
  • Cancellations received up to 15 days before arrival:
    30% of booking
  • Cancellations received up to 72 hours before arrival:
    50% of booking
  • Cancellations received within 72 hours of arrival:
    100% of booking

Flight Delays

As long as you have given correct and complete flight information on your booking, no extra charge will be levied for flight delays.

Our Vehicles

Smoking, eating or drinking is not permitted in our vehicles.

Alicante Private Transfers and their drivers reserve the right to refuse carriage to any person who is thought to be under the influence of alcohol or drugs and/or whose behaviour may pose a threat to the driver, the vehicle, or other passengers.

Force Majeure

In the event of your transfers needing to be cancelled due to force majeure which could include but are not limited to: civil war, acts of God, or other measures out of our control, Alicante Private Transfers will not be able to refund any monies paid. You will be offered the opportunity to change your travel dates at no charge, or alternatively we will issue you with a cancellation invoice for the amount paid that you can present to your travel insurance company.


Vehicles are fully insured for passenger and third party claims, as required by Spanish law. Whilst every care is taken, customer's luggage and property is carried at their own risk, and no responsibility can be accepted for loss or damage.